Eligibility

An electric utility account is eligible for the SOPEC Electric Aggregation Program if the service address is located within the incorporated limits of the City of Gahanna. At the start of the electric aggregation program, eligible accounts that were receiving the standard service offer (SSO)/price-to-compare with AEP Ohio were automatically enrolled. Accounts can be ineligible based on their electricity usage, location, supply contracts, or customer preferences. If your account was not automatically enrolled and you would like to join the electric aggregation program, you may be able to join:

1. Your account(s) may have already been enrolled with a competitive retail electric service (CRES) provider/supplier at the start of the electric aggregation program. Utility customers can cancel their supply contracts with their CRES provider at any time. Some CRES providers may charge an early termination fee to cancel the supply contract. If a customer chooses to cancel their supply contract, they are then eligible to join the SOPEC Electric Aggregation Program. The current CRES provider for the SOPEC Electric Aggregation Program is AEP Energy.

2. The Percentage of Income Payment Plan Plus (PIPP) program is a supply product for AEP Ohio accounts that meet specific income-based attributes and, therefore, accounts enrolled in PIPP are not eligible for the SOPEC Electric Aggregation Program until the PIPP arrangement ends.

3. Accounts are not eligible to join the SOPEC Electric Aggregation Program if:

   • the account uses more than 700,000 kilowatt-hours (kWh) annually or is part of a national chain of accounts;

   • the account is served by a rural electric cooperative or municipal electric utility — only AEP Ohio or AES Ohio customers can be enrolled in the SOPEC Electric Aggregation Program;

   • the account is registered on the PUCO Do-Not-Aggregate list.

Eligible customers can also enroll for free over the phone by calling toll-free at 1-877-648-1937 (Monday – Friday from 8 am to 7 pm and Saturday from 9 am to 1 pm EST). Customers will automatically be enrolled in the 100% Green-e® rate but can request a 0% Green-e® step-down rate.

Interested customers can easily verify the eligibility of their account(s) and enroll online by clicking the link below:

Verify Eligibility and Enroll Online

Budget Billing / Average Monthly Payments

Existing customers that wish to enroll in a budget billing ( or average monthly payment plan) will need to sign-up for budget billing with both AEP Ohio and AEP Energy separately to pay an average monthly rate for the entire electric bill. Steps to enroll in an average monthly payment plan for the distribution and transmission charges (AEP Ohio) and the generation/supply charges (AEP Energy) are listed below:

AEP Ohio - Average Monthly Payments (AMP): AMP is available to all eligible AEP Ohio customers. You can enroll now by calling the AEP Ohio Customer Solutions Center at 800-672-2231 or by logging into your AEP Ohio account and updating your billing preferences.

AEP Energy - Budget Billing Plan: For eligible customers in the AEP Ohio service area, please contact one of our Customer Care Representatives toll-free at 1-866-258-3782 or by completing the contact form here to enroll in AEP Energy’s Budget Billing Plan. Every fourth month, AEP Energy will review your account balance and may modify your monthly installment if actual charges (electricity usage) vary considerably.